As a Trusted Choice Agency, Day, Scarafile & Read Inc is committed to the Trusted Choice Pledge of Performance. By stepping up to the standards required by Trust Choice members, our firm has pledged to:
- Offer our clients access to multiple insurance companies.
- Remain committed to providing our clients competitive pricing, a broad range of products and unparalleled advocacy.
- Work with our clients to identify the insurance services that are right for them.
- Guide our clients through the claims process for a prompt and fair resolution.
- Explain the coverages and options available to our clients through our agency.
- Return client calls and e-mails promptly and respond to requests in a timely manner.
- Provide 24/7 services for our customers, offering e-mail and emergency call center service.
- Use our experience and multiple company relationships to customize client coverage.
- Commit our staff to continuing education so they may be more knowledgeable in serving our clients.
- Treat our clients with respect and courtesy.
- Conduct our business in an ethical manner.
